We value your privacy. Below you can read how we handle your personal data.

Personal data that we process
Friendly Housing BV processes personal data about you because you make use of our services and / or because you provide them yourself. We process first and last name, address details, date of birth, passport number, income details, telephone number, e-mail address, bank details and possibly the school where you are studying. We do not process special or sensitive personal data. We process this information for the preparation of the lease, the processing of payments, the sending of our correspondence (payment reminders, newsletters), to be able to call you if necessary to perform our services and if we are legally obliged to do so. We do not retain this data for longer than is strictly necessary to achieve the purposes for which your data is collected.
 
Share with others
Friendly Housing BV will not sell your information to third parties and will only provide this information if this is necessary for the performance of our work or to comply with a legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Friendly Housing BV remains responsible for these processing operations.
Mapping website visit
Friendly Housing BV uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Friendly Housing BV uses cookies with a purely technical functionality. These ensure that the website works properly and your preferred settings are remembered. We can also optimize our website and analyze website visits (we use Google Analytics for this). This information contains, in addition to the IP address of the visitor, no name or address details or other personal data.
 
Mapping website visit
Friendly Housing BV uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Friendly Housing BV uses cookies with a purely technical functionality. These ensure that the website works properly and your preferred settings are remembered. We can also optimize our website and analyze website visits (we use Google Analytics for this). This information contains, in addition to the IP address of the visitor, no name or address details or other personal data.

View, modify or delete data
You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to info@friendlyhousing.nl. Friendly Housing BV will respond to your request as quickly as possible, but within four weeks.

Camera surveillance
In the office of Friendly Housing BV cameras are placed. We want to provide more security with the cameras. We always announce it when we use cameras, by means of a sticker on the front door. We carefully handle the camera images. The images are only kept for a short period and are not used and / or read if there is no reason to do so. In the event of an incident, the camera images can be made available to the police and judicial authorities within the legal framework to support a declaration of a criminal offense.
 
Security
Friendly Housing BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your details are not properly secured or there are indications of abuse, please contact us at info@friendlyhousing.nl

 

General Terms and Conditions Friendly Housing

Our general terms and conditions are applicable if you are you going to rent an accomodation via Friendly Housing:

Article 1 Definitions
1.1        Prospective tenant: anyone who registers on the website of Friendly Housing, or responds to a housing accommodation Friendly Housing acts as an intermediary for on behalf of owner/landlord.
1.2        Friendly Housing: Friendly Housing B.V., a private limited liability company incorporated under Dutch law, registered in the Chamber of Commerce under number 17233094.
1.3        Registration: the registration of a natural or legal person with Friendly Housing.
1.4        Housing accommodation: each housing accommodation which Friendly Housing acts as an intermediary for on behalf of the owner/landlord or which Friendly Housing offers for rent on behalf of fellow real estate agents.

Article 2 No intermediary agreement between Friendly Housing and prospective tenant
2.1        By registration the prospective tenant does not give Friendly Housing the order to act as an intermediary. Friendly Housing exclusively acts as an intermediary on behalf of the owner/landlord of the housing accommodation.
2.2        The prospective tenant can inspect the housing accommodation free of charge and obligation. All offers of housing accommodations made by Friendly Housing, both in writing and orally, are subject to contract. The prospective tenant is not entitled to invoke any rights from them.
2.3        The prospective tenant pays Friendly Housing a one-off fee for the provision of its services. These costs are broken down on the registration form.
2.4        If the prospective tenant is eligible for a housing accommodation for which a licence is required, being granted this licence as well as the costs for this licence will be for the account and at the risk of the prospective tenant.

Article 3 Liability  
3.1        All communications, undertakings and offered agreements by Friendly Housing and its employees will at all times be considered to have been made subject to the approval of the owner/landlord of the housing accommodation. Partly because of its dependency on third parties for information, Friendly Housing is unable to guarantee the correctness, completeness and current interest of the information it provides.  Friendly Housing does not assume any liability for incorrect and/or incomplete information provided in any manner by Friendly Housing.
3.2        Friendly Housing is not liable for the manner an owner/landlord fulfils his obligations as a landlord. The prospective tenant shall always apply directly to the landlord. As and when necessary, the prospective tenant indemnifies Friendly Housing against any liability for damages of the owner/landlord and/or third parties in whatever form.
3.3        The limitation of liability included in this Article does not apply if and to the extent that Friendly Housing has shown deliberate intent or recklessness.

Article 4 Applicable law / competent court
4.1        Our legal relationship will be governed by Dutch law.
4.2        Any disputes will be settled by the competent district court of Oost-Brabant.

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